This website is run by Safe-Harbour. We appreciate that not everyone is able to easily access online information and services, and we are committed to doing all that we can to ensure that everyone has an opportunity to use our particular service. We have taken steps to ensure that regardless of any impairment or disability, people should be able to access this site via our Accessibility tools which are located to the bottom left hand side of every page.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email clientservices@safe-harbour.info
• call 0300 123456
• Via Webchat

We will consider your request and get back to you in 14 days.